fv66 Privacy Policy

Introduction

This Privacy Policy ("Policy") describes how fv66 ("fv66", "we", "us", "our") collects, uses, stores, and discloses personal data relating to individuals ("you", "Player", "User") who access and use the fv66 online betting and casino platform available at https://fv66.online (the "Platform").

fv66 is committed to handling all personal data in a responsible, transparent, and lawful manner. We recognise that privacy is a fundamental right, and we take our obligations as a data controller seriously. This Policy applies to all personal data processed in connection with your use of the Platform, including data collected during account registration, identity verification, gameplay, transactions, and customer support interactions.

This Policy should be read in conjunction with fv66's Terms & Conditions and Responsible Gaming Policy, both of which are available on this website. In the event of any conflict between this Policy and the Terms & Conditions on a privacy matter, this Policy shall prevail.

Personal Data We Collect

fv66 collects personal data that is necessary for the operation of the Platform, the fulfilment of our legal obligations, and the provision of a safe and reliable betting experience for players across Bangladesh. The categories of personal data we collect are set out below.

2.1 Identity and Registration Data

• Full legal name as it appears on your government-issued identification document
• Date of birth (used to verify that you meet the 21+ age requirement)
• Gender (optional, where provided voluntarily)
• Nationality and country of residence
• Username and account password (stored in hashed, non-recoverable form)

2.2 Contact Data

• Email address (used for account notifications, support correspondence, and promotional communications where consent is given)
• Mobile telephone number (used for two-factor authentication and account security alerts)
• Residential address (used for identity verification and KYC compliance)

2.3 Identity Verification (KYC) Documents

• Copy of government-issued photo identification (National ID card, passport, or driving licence)
• Proof of address documentation dated within three months (utility bill, bank statement, or official correspondence)
• Proof of payment method ownership (where required to process a withdrawal)

2.4 Financial and Transaction Data

• Deposit and withdrawal transaction records, including amounts, timestamps, and payment method references
• bKash, Nagad, Rocket, or Upay mobile banking account numbers (last four digits only stored in plain text; full references encrypted)
• Visa or Mastercard partial card details where applicable (full card numbers are never stored by fv66)
• Betting history, including stakes, odds, outcomes, and cumulative profit/loss data

2.5 Technical and Usage Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser version
• Session duration, pages visited, and features used within the Platform
• Log data including error reports, access timestamps, and referral URLs

How We Collect Your Data

fv66 collects personal data through a number of channels and mechanisms, each of which is described below.

3.1 Direct Collection

The majority of personal data we hold is provided directly by you during the following interactions with the Platform:

• Completing the account registration form
• Uploading identity verification documents during the KYC process
• Making a deposit or requesting a withdrawal
• Contacting our customer support team via live chat or email
• Participating in promotions, surveys, or competitions offered by fv66
• Updating your account profile or communication preferences

3.2 Automated Collection

When you access and use the Platform, certain technical data is collected automatically through the use of cookies, server logs, and similar tracking technologies. This includes your IP address, device identifiers, and behavioural data relating to your Platform usage. Please refer to Section 7 (Cookies & Tracking) for full details.

3.3 Third-Party Sources

In limited circumstances, fv66 may receive personal data about you from trusted third-party sources, including:

• Payment service providers such as bKash, Nagad, Rocket, and Upay, in connection with transaction verification
• Identity verification services engaged by fv66 to assist with KYC and anti-fraud checks
• Fraud prevention and anti-money laundering screening databases

Data received from third-party sources is used only for the specific purpose for which it was shared and is subject to the same security standards as data collected directly.

How We Use Your Personal Data

fv66 uses the personal data we collect for the following purposes. In each case, we have identified the lawful basis under which the processing takes place (see Section 5 for further detail on legal bases).

fv66 does not use personal data for automated decision-making that produces legal or similarly significant effects without human oversight. Where automated tools assist in fraud detection or responsible gaming monitoring, a human review is conducted before any restrictive action is taken on an account.

Legal Basis for Processing

fv66 processes your personal data on one or more of the following legal bases:

• Contract Performance: Processing is necessary to perform our contract with you — namely, to provide you with access to the fv66 Platform, process your bets, and handle your deposits and withdrawals.
• Legal Obligation: Processing is required to comply with applicable legal requirements, including anti-money laundering obligations, age verification requirements, and financial record-keeping duties.
• Legitimate Interests: Processing is necessary for fv66's legitimate business interests, including preventing fraud, ensuring Platform security, and improving our services — provided that these interests are not overridden by your rights and interests.
• Consent: Where we rely on consent as a legal basis — primarily for direct marketing communications — you may withdraw your consent at any time by updating your communication preferences in your account dashboard or by contacting our support team.

Sharing Your Personal Data

fv66 does not sell, rent, or trade personal data to third parties for their own marketing purposes. We share personal data only in the limited circumstances described below, and only to the extent necessary for the relevant purpose.

6.1 Payment Service Providers

To process your deposits and withdrawals, fv66 shares relevant financial data with payment service providers including bKash, Nagad, Rocket, Upay, and card processing networks. These providers act as independent data controllers for their own processing activities and are subject to their own privacy policies.

6.2 Identity Verification and KYC Providers

fv66 engages trusted third-party identity verification services to assist with KYC compliance. Document images and identity data shared with these providers are processed solely for verification purposes and are subject to strict confidentiality obligations.

6.3 Fraud Prevention and Compliance

fv66 may share personal data with fraud prevention agencies, anti-money laundering screening services, and law enforcement authorities where required by law or where we have a reasonable belief that such disclosure is necessary to prevent, detect, or report financial crime or other unlawful activity.

6.4 Technology and Platform Service Providers

fv66 uses third-party service providers for hosting, cloud infrastructure, data analytics, and customer support tooling. These providers act as data processors on our behalf under written data processing agreements that restrict their use of your data to the purposes specified by fv66.

6.5 Legal and Regulatory Disclosure

fv66 may disclose personal data where required to do so by a court order, regulatory body, or other competent legal authority. In such cases, we will disclose only the minimum data necessary to comply with the relevant legal requirement.

Cookies & Tracking Technologies

fv66 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device that allow us to recognise your browser and store certain information about your preferences and session state.

7.1 Types of Cookies We Use

• Essential Cookies: Required for the Platform to function correctly, including maintaining your logged-in session and storing your language and currency preferences. These cannot be disabled without affecting Platform functionality.
• Analytics Cookies: Used to collect anonymised data about how players interact with the Platform, including pages visited, time spent, and navigation paths. This data helps fv66 identify usability issues and improve the overall experience.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns and flagging potentially compromised sessions.
• Preference Cookies: Used to remember your Platform settings and personalisation choices between sessions.

7.2 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse all cookies, accept only certain types of cookies, or delete existing cookies. Please note that disabling essential cookies may prevent you from logging in to or using key features of the fv66 Platform. For guidance on managing cookies in your specific browser, refer to the Help section of your browser.

Data Retention

fv66 retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal obligations. The following general retention periods apply:

• Active account data: Retained for the duration of your account and for a minimum of five years following account closure, in order to comply with anti-money laundering record-keeping requirements.
• Transaction records: Retained for a minimum of five years from the date of each transaction, in accordance with financial record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five years following account closure or the last transaction on the account, whichever is later.
• Customer support records: Retained for three years from the date of the last support interaction, unless the interaction relates to a dispute or legal claim, in which case records are retained until the matter is fully resolved.
• Marketing consent records: Retained for as long as you remain a registered player, and for up to two years following account closure as evidence of consent.
• Technical log data: Retained for a maximum of 12 months from the date of collection, after which it is deleted or anonymised.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with fv66's data disposal procedures.

Data Security

fv66 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include the following:

• SSL/TLS Encryption: All data transmitted between your device and the fv66 Platform is encrypted using industry-standard SSL/TLS protocols. You can verify this by confirming the presence of the padlock icon and "https://" prefix in your browser's address bar.
• Data Encryption at Rest: Sensitive personal data — including payment method references and identity document copies — is stored in encrypted form on fv66's secure servers.
• Password Hashing: Account passwords are stored exclusively in hashed form using a strong, industry-accepted hashing algorithm. fv66 staff cannot retrieve your plain-text password under any circumstances.
• Access Controls: Access to personal data is restricted on a strict need-to-know basis. fv66 staff are granted data access only to the extent required to perform their job functions, and all access is logged and auditable.
• Security Monitoring: fv66 maintains continuous security monitoring of the Platform to detect and respond to threats, including intrusion attempts, brute-force attacks, and unusual transaction patterns.

While fv66 implements robust security measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, fv66 will notify affected players promptly and take all reasonable steps to contain and mitigate the breach.

Your Privacy Rights

As a player registered with fv66, you hold the following rights in respect of your personal data. To exercise any of these rights, please contact our support team at [email protected] or via live chat. We will respond to all data rights requests within 30 days of receipt.

Children's Privacy

The fv66 Platform is strictly intended for adults aged 21 years and above. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21 years of age, you must not register an account, make a deposit, or use any services offered by fv66.

If fv66 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. Where funds have been deposited by an underage individual, those funds will be returned in accordance with our Terms & Conditions following completion of necessary verification procedures.

We encourage parents and guardians to make use of internet filtering and parental control software to prevent underage individuals from accessing online gambling platforms. If you believe that a minor in your care has registered an fv66 account, please contact our support team immediately at [email protected].

Changes to This Privacy Policy

fv66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. When material changes are made, we will notify registered players via email to the address associated with their account at least 7 days before the changes take effect.

The revised Policy will be published on this page with an updated effective date clearly indicated at the top of the document. Your continued use of the fv66 Platform following the effective date of any amendments constitutes your acknowledgement of the revised Policy.

We recommend that you review this Privacy Policy periodically to stay informed about how fv66 handles your personal data. If you have concerns about any proposed changes to this Policy, please contact our support team before the effective date of the amendments.

Contact Us & Data Requests

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about the way in which fv66 handles your personal data, please contact our support team using the details below. All privacy-related requests receive priority handling.

• Email: [email protected] (plain text — not a clickable link)
• Subject Line (for data requests): "Privacy Request — [Your Username]"
• Live Chat: Available 24/7 via the fv66 Platform
• Response Time: Within 30 days for formal data rights requests; under 5 minutes via live chat for general privacy queries
• Support Language: English
• Support Hours: 24 hours a day, 7 days a week (Bangladesh Standard Time, UTC+6)

This Privacy Policy was last updated in January 2026. fv66 is the data controller for all personal data processed in connection with the Platform. Players are encouraged to retain a copy of this Policy for their own records.